Customer satisfaction guarantee:
If you are not completely satisfied with your purchase, you may request a full refund within 14 days of receiving your order.
To request a refund, please contact us at canvasworks.customerservice@gmail.com with your order number and a brief explanation of the reason for your request.
If your request is approved, we will issue a full refund to your original payment method. Please note that shipping costs are non-refundable.
If you receive a damaged or defective product, please contact us immediately so that we can resolve the issue and provide a replacement or refund, as applicable.
Custom orders, including commissioned artwork, are non-refundable.
We reserve the right to refuse a refund request if it does not meet the above criteria.
We strive to ensure that our customers are completely satisfied with their purchases, and we will do our best to resolve any issues to the best of our ability. If you have any questions or concerns about our refund policy, please don't hesitate to contact us.